ABSTRACT
Communication is considered to be one of the major challenges that affects the individuals' and organization's development. The challenge has amplified with the sudden outbreak of the Covid-19 pandemic worldwide and the stringent directions put in place. Ultimately, "Rise" initiative strategy was formed to focus on People improvement through establishing sub-teams that enhance employee satisfaction, instill knowledge sharing, promote people development, enhance current processes and advance our division to Excellence. "Rise" is based on 'Zero-cost ideas' budgeting method and tangible contribution to Core Pillars of our company (People, Profitability and Sustainability). It consists of five cross-departmental teams named: Connect, Career Development, Process Optimization, Communities and Excellence. Each team has clear roles and responsibilities which led by young and self-driven engineers. "Rise" teams generated more than 30 activities that support our company diversified Operation as well as its employees. Diversification in this context includes skills, experiences and techniques to perform tasks. All "Rise" activities have shaped the way we communicate and strengthen connection within division employees, company units, and other stakeholders. It enhanced the concept of collaborative work and knowledge sharing that led to people development in technical and non-technical aspects, boast confidence among themselves and with their peers and superiors. Also, it provided them with opportunities on both personal and professional profile persistently. It is clear by all the activities taking place as part of Rise that people are being treated as the first priority. By creating a respectful, inclusive and engaging work environment the employees will seek to enhance and perform effectively. Copyright © 2022, Society of Petroleum Engineers.
ABSTRACT
The Disease Control Section in the Public Health Directorate is responsible for contact tracing amid the Coronavirus Disease-2019 (COVID-19) pandemic. The Section recruited volunteers to strengthen their contact tracing team. Moreover, a nationwide call for volunteers was ignited in order to support the groups with vigilant case investigation and tracing in order to limit the spread of the infection in the community. This viewpoint report shares the experience of the disease control section with the COVID-19 pandemic in 2020, shedding light on the use of non-healthcare background volunteers and their roles in contact tracing. The utilization of volunteers during outbreaks and emergencies helped multiple entities to continue their operations and thrived through expanding themselves into teams and units. Regardless of the skills and backgrounds of the volunteers, they were allocated efficiently according to their area of interest. This experience indicates that a sustainable volunteer pool is valuable to have, even in non-emergency occasions.